Reviews

Again, a less uncomfortable cleaning than any I've had with other hygienists. If I have to choose between competence and personality, I will choose competence, of course, but I prefer having both in a medical professional--one who shows empathy and with whom I can joke. My hygienist is empathetic, but Dr. Hicks is not the most empathetic dentist I've ever had.

My wife, has worked in dentistry for over 50 years and we both needed a new dentist and she knew it was going to be a challenge to replace the world class office we had before. Let me tell you - from the moment you step into the lovely relaxing reception room- you feel special. The front desk team greets you by name with a welcoming smile. We met the rest of the team (dental assistants) and each one so kind, gentle and knowledgeable. Our hygienists were off the charts. My wife certainly knows the difference between mediocre “cleanings” versus what we just experienced. Wow- so thorough and professional- First Class The entire facility was modern, clean and filled with top rate equipment. It’s tastefully decorated and makes you feel comfortable. Dr Hicks was wonderful, patient, professional, and his reputation is excellent. (My wife did her homework) We returned home after our appointments knowing this was a great decision- we are so happy to be in the Hicks Family Dental practice. With so many choices- we certainly made the right one.

I had an excellent experience at Hicks Family Dentistry. Dr. Hicks is very knowledgeable, friendly, and patient. He explains everything clearly and takes the time to make sure I understand the procedures and treatment options. The entire team is outstanding. The dental assistant is very understanding, caring, and explains procedures thoroughly, which really helps me feel comfortable during my visits. The front office staff is welcoming and professional, and the office atmosphere is warm, clean, and inviting. I truly appreciate the excellent care and highly recommend this dental office to anyone looking for quality dental care.

I’ve never been a fan of going to the dentist and have severe dental anxiety. I must say, this practice is wonderful! Everyone is always so nice from the moment you walk in welcomed with a smile until you leave. The atmosphere is very peaceful. My hygienist Paula is kind, knowledgeable, and does her best to make my appointments as anxiety free as possible. Dr. Hicks has a consistent calming presence that helps me to relax. I’ve been a patient for years and would never go anywhere else.

Seeing a dentist will always conger up words like pain, & suffering. But not here at Hicks Dentistry. it truly is a pleasant and pleasurable experience. I find it to be comfortable and easy. From the minute you walk in and see Jennifer smiling you know you're in good hands. Next, appears a dental hygienist with a smile and an easy disposition to make you feel at home. You can't ask for a better experience when it comes to your dental health. Highly recommend it.

Doctor Hicks is an amazing Dentist but he is so much more. Gentle, caring, kind, compassionate …. Just to name a few adjectives that describe him. He is very compassionate to your pain and manages it incredibly well. He also understands and is able to manage the anxiety most of us feel from past negative experiences with the dentist of old. He is incredible with the aesthetics and makes you teeth look more amazing than you ever thought they would ever appear! His staff is top shelf. They are all knowledgeable, friendly, caring and professional. I have been going to Dr Hicks for about 15 years now. I went to him with dental disfigurement from another dentist. I was in bad shape. I thought I would never be able to smile again. I now get compliments on my smile from perfect strangers! Every bit of that happiness can be attributed to Dr Kevin Hicks. I am so grateful.

Seen on time, very efficient! My hygienist, Paula, was wonderful....and did an amazing job. My teeth never felt so clean! Dr Hicks saw me in a timely way, cordial, always pleasant. Sherry and Ali, front desk.....what a positive first impression....always helpful. Would definitely recommend!

I made my appointment after finding Dr. Hicks online and reading the reviews. I had my first appointment today, and I am thrilled with the professionalism, compassion and care of this entire office! I have previously tried a small local office and a big chain office, and was not satisfied with the experience or procedures, or charges. I relocated here over 10 years ago and had a fantastic dentist. I have finally found one here.

I had my teeth cleaned by Julia, and let me tell ya, this was an experience like no other. It wasn’t just another dental visit, it was the life altering experience I’d been longing for. She’s basically the Michelangelo of molars. The Einstein of enamel. When she’s done, your mouth will feel like a freshly waxed car. She makes scraping and polishing of teeth feel like a five star spa experience. If dental hygiene were an Olympic sport, Julia would single handily start another gold rush.

I had my teeth cleaned by Julia, and let me tell ya, this was an experience like no other. It wasn’t just another dental visit, it was the life-altering moment I’d been longing for. She’s basically the Michelangelo of molars. The Einstein of enamel. When she’s done, your mouth will feel like a freshly waxed car. She makes the scraping and polishing of teeth feel like a five star spa experience. If dental hygiene were an Olympic sport, Julia would single-handedly start another gold rush.

Hicks Family Dentistry staff are quite friendly and cordial to all patients. Dr. Hicks himself is detail oriented and proficient in his craft. I'm comfortable visiting the practice and confident that any issue or concern I may have, will be addressed honestly and professionally. Please continue the stellar work!

Today I was scheduled for a crown on one of my bottom teeth. I arrived 15 minutes early and was taken back for my appointment about 5 minutes early than scheduled. The front desk staff was very welcoming upon my arrival. I was made comfortable and stayed that way throughout the procedure with the help of the local injection done by Dr. Hicks. I was completely satisfied with the dental care provided by Dr. Hicks and his team. Special thanks to Jenn. I’m a medical professional and I would recommend Oakcrest Dental to anyone. Dr. Hicks is very knowledgeable and skilled dentist and more importantly just a super down to earth person. Thank you for a great experience today.

I have had a phobia of dentist visits my entire life, but the team here made it the easiest visit! They offered simple solutions to support my anxiety and gag reflux, as well as offering additional supports for comfort (sunglasses, chapstick, numbing cream). The entire team was friendly, welcoming, gentle, and kind. I can’t recommend enough! I will note that they were playing religious music. I believe that to be truly inclusive and welcoming to every patient, the music should be changed, but I still recommend.

I was not looking forward to having work done on my front teeth, as the Novocain injection hurts so much more on the front gums then back teeth. Dr. Hicks now uses a "STA System" aka the wand, which uses a smaller needle, and slowly introduces the medication. I actually felt NOTHING..!.. The experience to work on my front teeth this time was anxiety free.. Thank you ! for always looking for technology that makes the dental experience less stressful.

Our family have been longtime patients at Hicks Family Dentistry and cannot recommend them highly enough. The entire staff is friendly and efficient and Dr. Hicks has always been interested in the latest technology, from in-house crowns to Invisalign and everything in between. They all care about patient comfort and relationships and will serve you with a smile. Don't hesitate to make Dr. Hicks' practice your own - you won't regret it.

We had a good experience... that is... if we think about the time spent at the office." No offense".. the dentist is probably next last to the funeral parlor for visitation desires. We do like your treatments and professionalism ... just somewhat relieved when we pass through the door to the outside. I am sure you wanted an honest report ! We realize this is a one of life's improvements that must be utilized if we are to have good health. Have a good summer. Glenn Hertzler

Dr. Hicks and his entire Team are FABULOUS! After moving to PA 10 years ago, it took four different dentists before I found Dr. Hicks. Office is very clean ( my pet peeve in a health care setting) and staff very friendly and accommodating. I love that they care about your dental health but don’t try and upsell a bunch of random products or treatments. I have been very satisfied with the treatments and procedures I have had. They do not take insurance but will send all info to your insurance company for you. I have never felt more confident or comfortable about my dental care. Jennifer M