Review Summary
5★
501
4★
8
3★
4
2★
0
1★
0
46 reviews with no rating
5.0
★★
★★
★★
★★
★★
559 reviews
Carol Sears
Practice Response:
Thank you so much for letting us know how it went!
Jim Clontz
My most recent visit, as always, was excellent. The staff is both personable and professional from the time you enter the office. The services are delivered on time and with care. Everything is explained very well so I understand what they are doing and why.
Practice Response:
Thank you for sharing this experience! We deeply value the trust our patients place in us and are grateful for the opportunity to provide compassionate care.
connie simmons
I’ve never been a fan of going to the dentist and have severe dental anxiety. I must say, this practice is wonderful! Everyone is always so nice from the moment you walk in welcomed with a smile until you leave. The atmosphere is very peaceful. My hygienist Paula is kind, knowledgeable, and does... more »
I’ve never been a fan of going to the dentist and have severe dental anxiety. I must say, this practice is wonderful! Everyone is always so nice from the moment you walk in welcomed with a smile until you leave. The atmosphere is very peaceful. My hygienist Paula is kind, knowledgeable, and does her best to make my appointments as anxiety free as possible. Dr. Hicks has a consistent calming presence that helps me to relax. I’ve been a patient for years and would never go anywhere else.
Practice Response:
The confidence in our dental care team means everything to us. Thanks for letting us know how it went!
George Younes
Seeing a dentist will always conger up words like pain, & suffering. But not here at Hicks Dentistry. it truly is a pleasant and pleasurable experience. I find it to be comfortable and easy.
From the minute you walk in and see Jennifer smiling you know you're in good hands. Next, appears a... more »
Seeing a dentist will always conger up words like pain, & suffering. But not here at Hicks Dentistry. it truly is a pleasant and pleasurable experience. I find it to be comfortable and easy.
From the minute you walk in and see Jennifer smiling you know you're in good hands. Next, appears a dental hygienist with a smile and an easy disposition to make you feel at home. You can't ask for a better experience when it comes to your dental health. Highly recommend it.
Practice Response:
This recommendation means the world to us. We approach every treatment plan with our patients' needs in mind, and we’re so thankful for the confidence in our care.
Bob Wright
Great job, every time.
Practice Response:
Such kind words remind us why we strive to build long-term relationships with every patient and give personalized service. Thank you for writing with feedback!
Deborah Diehl
I had to have a bridge fixed, thought I would need the whole bridge redone but Dr. Hicks repaired it for me. Dr. Hicks is just the best dentist around...he can just do anything, and he does a awesome job...with compassion and he really cares. His staff is also phenomenal. Kudos to all in the... more »
I had to have a bridge fixed, thought I would need the whole bridge redone but Dr. Hicks repaired it for me. Dr. Hicks is just the best dentist around...he can just do anything, and he does a awesome job...with compassion and he really cares. His staff is also phenomenal. Kudos to all in the practice 👏
Practice Response:
We appreciate the review and the opportunity to assist our patients on their oral health care journey. It’s our honor to be there for our amazing patients!
John Yerger
I had a great experience today having my teeth cleaned at the office of Hicks Fsmily Dentistry - very low discomfort, thorough cleaning, and a wonderful caring professional improving my smile!
Practice Response:
We are so thankful for this amazing review. Providing patient-centered care is at the heart of everything we do, and the support means so much to us.
Diane Berardi
Doctor Hicks is an amazing Dentist but he is so much more. Gentle, caring, kind, compassionate …. Just to name a few adjectives that describe him. He is very compassionate to your pain and manages it incredibly well. He also understands and is able to manage the anxiety most of us feel from past... more »
Doctor Hicks is an amazing Dentist but he is so much more. Gentle, caring, kind, compassionate …. Just to name a few adjectives that describe him. He is very compassionate to your pain and manages it incredibly well. He also understands and is able to manage the anxiety most of us feel from past negative experiences with the dentist of old. He is incredible with the aesthetics and makes you teeth look more amazing than you ever thought they would ever appear! His staff is top shelf. They are all knowledgeable, friendly, caring and professional. I have been going to Dr Hicks for about 15 years now. I went to him with dental disfigurement from another dentist. I was in bad shape. I thought I would never be able to smile again. I now get compliments on my smile from perfect strangers! Every bit of that happiness can be attributed to Dr Kevin Hicks. I am so grateful.
Practice Response:
Thank you for the thoughtful feedback! We’re committed to making every patient feel appreciated, and we’re grateful for insight that helps us enhance our care and services!
Taylor Allison
I haven’t been to the dentist in far to long and was a little nervous about going back, but the whole team was so kind and so nice to me! I felt really taken care of and felt like they really cared about getting my teeth clean and back on schedule with going!
Practice Response:
Kind reviews warm our hearts. Providing personalized care is our mission, and we’re so happy to know our patients feel cared for.
Nancy Pott
Great dentist and hygienist....all staff are very friendly.
Practice Response:
At our practice, every patient’s experience matters. Hearing that we exceeded expectations is so rewarding. Thank you for a heartfelt review!
John Vio
A very delightful, professional group of care providers and staff.
Thank you all.
Practice Response:
This recommendation means the world to us. We approach every treatment plan with our patients' needs in mind, and we’re so thankful for the confidence in our care.
Reese Rhodes
Service was excellent, teeth squeaky clean. Thanks Paula and Kevin for amazing service.
Practice Response:
Such kind words remind us why we strive to build long-term relationships with every patient and give personalized service. Thank you for writing with feedback!
Ron Fox
Family environment great people. It is like going home ! You will get great service and great fun.
Practice Response:
Thank you for sharing this experience! We deeply value the trust our patients place in us and are grateful for the opportunity to provide compassionate care.
Betty Buckell
Dr Hicks is an extremely competent dentist. Great touch; very gentle. He is compassionate and caring. Julia, one of his hygienists is terrific and does a great job.
Practice Response:
The confidence in our dental care team means everything to us. Thanks for letting us know how it went!
Dave Most
Very comprehensive teeth cleaning with actionable recommendations to prevent future decay, and tartar. Very positive experience for what can be a difficult appointment.
Practice Response:
At our practice, every patient’s experience matters. Hearing that we exceeded expectations is so rewarding. Thank you for a heartfelt review!
Corwin Smith
Many thanks for all the excellent care provided by you, Julia and your staff, including the extra financial considerations.
Corwin Smith M.D.
Practice Response:
We appreciate the review and the opportunity to assist our patients on their oral health care journey. It’s our honor to be there for our amazing patients!
Maddison Showalter
Beautiful office and incredibly clean and inviting atmosphere!! Everyone is so friendly. I had my teeth cleaned, a cavity filled, and my final Invisalign appointment. It all went so smoothly and quickly!! It was a great experience!
Practice Response:
We are so thankful for this amazing review. Providing patient-centered care is at the heart of everything we do, and the support means so much to us.
oyinda Akonai
Practice Response:
Thank you for leaving a review! Our team aims to provide exemplary care for all of our amazing patients.
Celeste Fox
My 1st experience with Hicks Dental was much more than I expected. Quickly scheduled, good location. Pleasant, helpful, knowledgeable staff. Dr. Hicks was pleasant & friendly. I felt comfortable & confident having a great experience when I left. 😊
Practice Response:
We feel truly privileged to care for our wonderful patients. Thanks so much for a great review!
Susan Weiser
Super nice and knowledgeable staff and latest technology for diagnosis. Everything you need from a dentist.
Practice Response:
Thank you for the thoughtful feedback! We’re committed to making every patient feel appreciated, and we’re grateful for insight that helps us enhance our care and services!
John Brubaker
Everyone is very courteous and professional
Practice Response:
Kind reviews warm our hearts. Providing personalized care is our mission, and we’re so happy to know our patients feel cared for.
Christina Zeswitz
Today was my first visit with Dr. Hicks and his team. Everyone was friendly, welcoming, knowledgeable.
Practice Response:
At our practice, every patient’s experience matters. Hearing that we exceeded expectations is so rewarding. Thank you for a heartfelt review!
Denise Reifsnyder
Dr. Hicks and Lorrie made me feel very comfortable at this visit. Going to the dentist can be stressful. My experience today was very pleasant. I came away with my problem cared for. All staff at this office are great to work with. Thank you!
Practice Response:
This recommendation means the world to us. We approach every treatment plan with our patients' needs in mind, and we’re so thankful for the confidence in our care.
Charles Snyder
Always a Five Star dental experience from Dr Hicks and his delightful staff. They make going to the dentist, a smiling experience!!
Practice Response:
This recommendation means the world to us. We approach every treatment plan with our patients' needs in mind, and we’re so thankful for the confidence in our care.
Louise Andrescavage
The staff is very helpful and upbeat and truly made a new patient with a big problem not feel like an inconvenience. And Dr Hicks was very accommodating and gentle along with his state of the art dentistry.
Practice Response:
Such kind words remind us why we strive to build long-term relationships with every patient and give personalized service. Thank you for writing with feedback!
Andrew Baxter
Practice Response:
A positive review like this one really makes our day! Thanks for
spreading the word!
adrs2k
Practice Response:
Thank you so much for letting us know how it went!
Patti Phillips
Seen on time, very efficient! My hygienist, Paula, was wonderful....and did an amazing job. My teeth never felt so clean! Dr Hicks saw me in a timely way, cordial, always pleasant. Sherry and Ali, front desk.....what a positive first impression....always helpful. Would definitely... more »
Seen on time, very efficient! My hygienist, Paula, was wonderful....and did an amazing job. My teeth never felt so clean! Dr Hicks saw me in a timely way, cordial, always pleasant. Sherry and Ali, front desk.....what a positive first impression....always helpful. Would definitely recommend!
Practice Response:
Thank you for sharing this experience! We deeply value the trust our patients place in us and are grateful for the opportunity to provide compassionate care.
Janice Wiedemann
I have been going to Dr. Kevin Hicks' practice for 10 years. My dental health is excellent due to Dr. Hicks and his wonderful staff (thanks you Paula!). I always come and go with a smile. Recommend Dr. Hicks unconditionally. Jan Wiedemann
Practice Response:
The confidence in our dental care team means everything to us. Thanks for letting us know how it went!
Donavon Graybill
Practice Response:
Thanks for the support. Well-being is our top priority!
J W
Practice Response:
We appreciate you taking the time out of your day to rate our team!
darrell merino
I made my appointment after finding Dr. Hicks online and reading the reviews. I had my first appointment today, and I am thrilled with the professionalism, compassion and care of this entire office! I have previously tried a small local office and a big chain office, and was not satisfied with the... more »
I made my appointment after finding Dr. Hicks online and reading the reviews. I had my first appointment today, and I am thrilled with the professionalism, compassion and care of this entire office! I have previously tried a small local office and a big chain office, and was not satisfied with the experience or procedures, or charges. I relocated here over 10 years ago and had a fantastic dentist. I have finally found one here.
Practice Response:
We are so thankful for this amazing review. Providing patient-centered care is at the heart of everything we do, and the support means so much to us.
Drew Kauffman
I had my teeth cleaned by Julia, and let me tell ya, this was an experience like no other. It wasn’t just another dental visit, it was the life altering experience I’d been longing for. She’s basically the Michelangelo of molars. The Einstein of enamel. When she’s done, your mouth will feel... more »
I had my teeth cleaned by Julia, and let me tell ya, this was an experience like no other. It wasn’t just another dental visit, it was the life altering experience I’d been longing for. She’s basically the Michelangelo of molars. The Einstein of enamel. When she’s done, your mouth will feel like a freshly waxed car. She makes scraping and polishing of teeth feel like a five star spa experience. If dental hygiene were an Olympic sport, Julia would single handily start another gold rush.
Practice Response:
Thank you for the thoughtful feedback! We’re committed to making every patient feel appreciated, and we’re grateful for insight that helps us enhance our care and services!
Drew
I had my teeth cleaned by Julia, and let me tell ya, this was an experience like no other. It wasn’t just another dental visit, it was the life-altering moment I’d been longing for. She’s basically the Michelangelo of molars. The Einstein of enamel. When she’s done, your mouth will feel... more »
I had my teeth cleaned by Julia, and let me tell ya, this was an experience like no other. It wasn’t just another dental visit, it was the life-altering moment I’d been longing for. She’s basically the Michelangelo of molars. The Einstein of enamel. When she’s done, your mouth will feel like a freshly waxed car. She makes the scraping and polishing of teeth feel like a five star spa experience. If dental hygiene were an Olympic sport, Julia would single-handedly start another gold rush.
Practice Response:
We feel truly privileged to care for our wonderful patients. Thanks so much for a great review!
Don Fuhrman
As usual, expert dental care in a pleasant atmosphere.
Practice Response:
Kind reviews warm our hearts. Providing personalized care is our mission, and we’re so happy to know our patients feel cared for.
Kathy Ross
Seems to be a dental practice that can do it all. My only wish is they don’t have to do it to me🙂
Practice Response:
We feel truly privileged to care for our wonderful patients. Thanks so much for a great review!
Connie Gutierrez
Very friendly staff. As you walk in the they greet you with a smile. I recently started going to this practice and like very much.
Practice Response:
At our practice, every patient’s experience matters. Hearing that we exceeded expectations is so rewarding. Thank you for a heartfelt review!
Tyler George
Practice Response:
Thanks for the feedback. We are committed to each and every patient
experience!
Susan Kiger
Hicks Family Dentistry staff are quite friendly and cordial to all patients. Dr. Hicks himself is detail oriented and proficient in his craft. I'm comfortable visiting the practice and confident that any issue or concern I may have, will be addressed honestly and professionally. Please... more »
Hicks Family Dentistry staff are quite friendly and cordial to all patients. Dr. Hicks himself is detail oriented and proficient in his craft. I'm comfortable visiting the practice and confident that any issue or concern I may have, will be addressed honestly and professionally. Please continue
the stellar work!
Practice Response:
Thank you! We love hearing from patients who are happy with our care
and services!
Larry Cicero
Today I was scheduled for a crown on one of my bottom teeth. I arrived 15 minutes early and was taken back for my appointment about 5 minutes early than scheduled. The front desk staff was very welcoming upon my arrival. I was made comfortable and stayed that way throughout the procedure with the... more »
Today I was scheduled for a crown on one of my bottom teeth. I arrived 15 minutes early and was taken back for my appointment about 5 minutes early than scheduled. The front desk staff was very welcoming upon my arrival. I was made comfortable and stayed that way throughout the procedure with the help of the local injection done by Dr. Hicks. I was completely satisfied with the dental care provided by Dr. Hicks and his team. Special thanks to Jenn. I’m a medical professional and I would recommend Oakcrest Dental to anyone. Dr. Hicks is very knowledgeable and skilled dentist and more importantly just a super down to earth person. Thank you for a great experience today.
Practice Response:
Such kind words remind us why we strive to build long-term relationships with every patient and give personalized service. Thank you for writing with feedback!
Kevin Giblin
Always a very pleasant experience. Staff is terrific and dental service is top notch! Dr Hicks is the one to go to dentistry needs!
Practice Response:
Thank you for sharing this experience! We deeply value the trust our patients place in us and are grateful for the opportunity to provide compassionate care.
Karolina Grinev
Practice Response:
Thank you for the input on how we are achieving our patient
satisfaction goals. We really appreciate it!
Brittany Brown
I have had a phobia of dentist visits my entire life, but the team here made it the easiest visit! They offered simple solutions to support my anxiety and gag reflux, as well as offering additional supports for comfort (sunglasses, chapstick, numbing cream). The entire team was friendly, welcoming,... more »
I have had a phobia of dentist visits my entire life, but the team here made it the easiest visit! They offered simple solutions to support my anxiety and gag reflux, as well as offering additional supports for comfort (sunglasses, chapstick, numbing cream). The entire team was friendly, welcoming, gentle, and kind. I can’t recommend enough!
I will note that they were playing religious music. I believe that to be truly inclusive and welcoming to every patient, the music should be changed, but I still recommend.
Practice Response:
The confidence in our dental care team means everything to us. Thanks for letting us know how it went!
sabrina nace
Paula was awesome as usual. Love this office!
Practice Response:
We appreciate the review and the opportunity to assist our patients on their oral health care journey. It’s our honor to be there for our amazing patients!
Gary Gaissert
Great and caring bunch of folks. Everyone was extremely friendly and helpful from the minute I arrived. I highly recommend Hicks Family Dentistry!
Practice Response:
At our practice, every patient’s experience matters. Hearing that we exceeded expectations is so rewarding. Thank you for a heartfelt review!
Wanda Heuyard
I've been going to Hicks Family Denistry for over 18 years. This practice genuinely cares about there patients and strives to meet your individual expectations. Very thorough and professional, I always leave with a feeling of complete confidence and trust knowing I received the best care possible.
Practice Response:
Kind reviews warm our hearts. Providing personalized care is our mission, and we’re so happy to know our patients feel cared for.
Jenna Burger
Practice Response:
We are proud to provide our patients with the highest quality of dental care possible. This rating lets us know we are on the right track. Thanks!
Rod Baughman
Felt valued and cared for from the time I walked through the doors until walking out! Dr Hicks and Jen both took time to explain services and Sherry was super helpful at the front desk!
Practice Response:
At our practice, every patient’s experience matters. Hearing that we exceeded expectations is so rewarding. Thank you for a heartfelt review!
Jacqueline Uhernik
Dr Hicks and his staff are friendly and caring. They are proficient at what they do and they take their time to get to know you. This is by far the best dental practice that I have ever encountered and I highly recommend them.
Practice Response:
Such kind words remind us why we strive to build long-term relationships with every patient and give personalized service. Thank you for writing with feedback!
Dave Most
I was not looking forward to having work done on my front teeth, as the Novocain injection hurts so much more on the front gums then back teeth. Dr. Hicks now uses a "STA System" aka the wand, which uses a smaller needle, and slowly introduces the medication. I actually felt NOTHING..!.. ... more »
I was not looking forward to having work done on my front teeth, as the Novocain injection hurts so much more on the front gums then back teeth. Dr. Hicks now uses a "STA System" aka the wand, which uses a smaller needle, and slowly introduces the medication. I actually felt NOTHING..!.. The experience to work on my front teeth this time was anxiety free.. Thank you ! for always looking for technology that makes the dental experience less stressful.
Practice Response:
Thank you for sharing this experience! We deeply value the trust our patients place in us and are grateful for the opportunity to provide compassionate care.
tonyalex95
Dr Hicks is very knowledgeable, caring and patient oriented dentist! He genuinely cares for his patients. He also has a great staff. I’ve been going to Hicks Family Dentistry for many years! I highly recommend Dr Hicks
Practice Response:
The confidence in our dental care team means everything to us. Thanks for letting us know how it went!
Jean Weaver
Lost alot of teeth due to stree but they treated me with care and understanding
And I never felt uncomfortable or shamed
Thank you Jen and doctor Hicks
Practice Response:
We appreciate the review and the opportunity to assist our patients on their oral health care journey. It’s our honor to be there for our amazing patients!
Joanna Knosp
My first experience with Hicks Family Dental was great! Nice people, thorough, and very clean office! Thank you for making my experience a great one!
Practice Response:
We are so thankful for this amazing review. Providing patient-centered care is at the heart of everything we do, and the support means so much to us.
BOBBI WALTERSDORFF
Love Hicks Family Dentistry. All the staff is so friendly and knowledgeable. Dr. Hicks is awesome.
Practice Response:
Thank you for the thoughtful feedback! We’re committed to making every patient feel appreciated, and we’re grateful for insight that helps us enhance our care and services!
Kevin Casey, Jr.
Dr. Hicks has been my dentist for a long time and has always been fantastic. His staff is always very knowledgeable & pleasant as well.
Practice Response:
Kind reviews warm our hearts. Providing personalized care is our mission, and we’re so happy to know our patients feel cared for.
Susan Stauffer
Efficient, professional, positive
Practice Response:
The confidence in our dental care team means everything to us. Thanks for letting us know how it went!
Shawn and Sara Gibson
Very nice team easy scheduling
Practice Response:
We feel truly privileged to care for our wonderful patients. Thanks so much for a great review!
melinda gehman
Practice Response:
We appreciate you taking the time out of your day to rate our team!
James Burkholder
Cleaned my teeth.
Practice Response:
We appreciate the review and the opportunity to assist our patients on their oral health care journey. It’s our honor to be there for our amazing patients!
Grace Kirk
Excellent dental cleaning today
He was very thorough considered my
Emotional needs.
Practice Response:
At our practice, every patient’s experience matters. Hearing that we exceeded expectations is so rewarding. Thank you for a heartfelt review!
Marty Nichols
The whole staff is always courteous, professional and takes the time to make each visit as pleasant as possible.
Practice Response:
This recommendation means the world to us. We approach every treatment plan with our patients' needs in mind, and we’re so thankful for the confidence in our care.
Lori Schrock
Our family have been longtime patients at Hicks Family Dentistry and cannot recommend them highly enough. The entire staff is friendly and efficient and Dr. Hicks has always been interested in the latest technology, from in-house crowns to Invisalign and everything in between. They all care about... more »
Our family have been longtime patients at Hicks Family Dentistry and cannot recommend them highly enough. The entire staff is friendly and efficient and Dr. Hicks has always been interested in the latest technology, from in-house crowns to Invisalign and everything in between. They all care about patient comfort and relationships and will serve you with a smile. Don't hesitate to make Dr. Hicks' practice your own - you won't regret it.
Practice Response:
We are so thankful for this amazing review. Providing patient-centered care is at the heart of everything we do, and the support means so much to us.
Glenn Hertzler
We had a good experience... that is... if we think about the time spent at the office." No offense".. the dentist is probably next last to the funeral parlor for visitation desires.
We do like your treatments and professionalism ... just somewhat relieved when we pass through the door to the... more »
We had a good experience... that is... if we think about the time spent at the office." No offense".. the dentist is probably next last to the funeral parlor for visitation desires.
We do like your treatments and professionalism ... just somewhat relieved when we pass through the door to the outside. I am sure you wanted an honest report ! We realize this is a one of life's improvements that must be utilized if we are to have good health.
Have a good summer. Glenn Hertzler
Practice Response:
Thank you for the thoughtful feedback! We’re committed to making every patient feel appreciated, and we’re grateful for insight that helps us enhance our care and services!
BethAnne Kunkle
I highly recommend Hicks Family Dentistry. The entire staff, as well as Dr. Hicks, is friendly and conscientious. The facility is immaculate and the latest technology is used. My overall experience at Hicks always leaves me feeling good.
Practice Response:
Such kind words remind us why we strive to build long-term relationships with every patient and give personalized service. Thank you for writing with feedback!
Ardyth Cox
I'm always well pleased with my appointment and the staff.
Practice Response:
Kind reviews warm our hearts. Providing personalized care is our mission, and we’re so happy to know our patients feel cared for.
Robert Crownover
Going to the dentist is not my favorite thing to do! This is not your fault! I got in promptly and was taken care of. I left the office with a smile on my face!
Practice Response:
We feel truly privileged to care for our wonderful patients. Thanks so much for a great review!
William Cavanaugh
I had a crown fall out. Dr Hicks was able to fit me in to repair it
Practice Response:
At our practice, every patient’s experience matters. Hearing that we exceeded expectations is so rewarding. Thank you for a heartfelt review!
James Uhernik
Dr Hicks and his dental assistant did a fantastic job repairing three teeth with decay and replacing a crown that my previous dentist overlooked. I am so happy and grateful to have him as my dentist. He has a terrific team everyone is wonderful.
Practice Response:
This recommendation means the world to us. We approach every treatment plan with our patients' needs in mind, and we’re so thankful for the confidence in our care.
Tom Patrick
Extremely comfortable environment!! Excellent professionalism and craftsmanship! A+ , would recommend them to anyone!
Practice Response:
Thank you for sharing this experience! We deeply value the trust our patients place in us and are grateful for the opportunity to provide compassionate care.
Charles Lynch
Excellent services , atmosphere and staff !
Practice Response:
Such kind words remind us why we strive to build long-term relationships with every patient and give personalized service. Thank you for writing with feedback!
Luke Minogue
Luke is my Grandson he is 5 years old. He had an amazing experience. 👍
Practice Response:
Thank you for sharing this experience! We deeply value the trust our patients place in us and are grateful for the opportunity to provide compassionate care.
Kim Eckart
Wonderful
Practice Response:
The confidence in our dental care team means everything to us. Thanks for letting us know how it went!
Dave Most
Pls set up an E payment mechanism
Practice Response:
The confidence in our dental care team means everything to us. Thanks for letting us know how it went!
J M
Dr. Hicks and his entire Team are FABULOUS! After moving to PA 10 years ago, it took four different dentists before I found Dr. Hicks.
Office is very clean ( my pet peeve in a health care setting) and staff very friendly and accommodating. I love that they care about your dental health but... more »
Dr. Hicks and his entire Team are FABULOUS! After moving to PA 10 years ago, it took four different dentists before I found Dr. Hicks.
Office is very clean ( my pet peeve in a health care setting) and staff very friendly and accommodating. I love that they care about your dental health but don’t try and upsell a bunch of random products or treatments.
I have been very satisfied with the treatments and procedures I have had.
They do not take insurance but will send all info to your insurance company for you.
I have never felt more confident or comfortable about my dental care.
Jennifer M
Practice Response:
We appreciate the review and the opportunity to assist our patients on their oral health care journey. It’s our honor to be there for our amazing patients!
Linda Berger
I believe a smile is one of the most important gestures you can show to others. My new dentist, Dr Hicks and his staff were extremely courteous and gave great attention and detail to my complicated situation. Dr Hicks took much time in implanting two teeth that fit perfectly the first time he... more »
I believe a smile is one of the most important gestures you can show to others. My new dentist, Dr Hicks and his staff were extremely courteous and gave great attention and detail to my complicated situation. Dr Hicks took much time in implanting two teeth that fit perfectly the first time he positioned them.
Thank you to Hicks Family Dentistry for giving me back my smile.
Make sure you try the delicious coffee when you visit his office. Linda Berger
Practice Response:
We appreciate the review and the opportunity to assist our patients on their oral health care journey. It’s our honor to be there for our amazing patients!
Lois Buchbaum
My experience was awesome. Everyone was kind & knew what they were doing.
Practice Response:
Thanks for taking the time to tell us all about it! We aim for the stars so if there is anything we can do, please give us a call.
Gail Brainard
Dr. Hicks and all staff were professional, competent, considerate and friendly. What more could you ask for?
Practice Response:
We are so thankful for this amazing review. Providing patient-centered care is at the heart of everything we do, and the support means so much to us.
Barbara Good
Excellent care. Kind, respectful, informative.
Practice Response:
Thank you for the thoughtful feedback! We’re committed to making every patient feel appreciated, and we’re grateful for insight that helps us enhance our care and services!
Barbara Girocco
Practice Response:
We appreciate you taking the time out of your day to rate our team!
Faye Dollar
When I was first introduced to Hicks Family Dentistry, I was cautious yet in dire need of help. A strip mall dentist whom I won't name here, ruined my ability to eat or smile. I thought my life was over. I was introduced to Dr Hicks via a Christian organization in hopes he could help me. My trust... more »
When I was first introduced to Hicks Family Dentistry, I was cautious yet in dire need of help. A strip mall dentist whom I won't name here, ruined my ability to eat or smile. I thought my life was over. I was introduced to Dr Hicks via a Christian organization in hopes he could help me. My trust in dentists was basically done. To my surprise and answers to my prayers, Dr Hicks emerges as my savior. He and his warm and caring staff took me in their care. I now have a state of the art denture implant in my lower jaw and he was able to save the few that weren't pulled on the top. I can eat, smile and never have to worry about cavities with the lower dentures securely implanted. Dr Hicks gave me back my health by making eating real food possible again. He works hard mapping out a personal approach to his patients care and really wants us to be happy. He is highly successful and such a jewel to have as a lifelong dentist now. I can't say enough about great my experience and results are. Thank you Dr Hicks, Jen, Lori, Julia and Sherri. You guys really rock!
Practice Response:
Thank you for the thoughtful feedback! We’re committed to making every patient feel appreciated, and we’re grateful for insight that helps us enhance our care and services!
James Teller
Great staff. Make you feel very comfortable
Practice Response:
Kind reviews warm our hearts. Providing personalized care is our mission, and we’re so happy to know our patients feel cared for.
Kim Funk
Friendly staff!
Practice Response:
We feel truly privileged to care for our wonderful patients. Thanks so much for a great review!
Tim Shirk
Appointment went well in a timely manner.
Practice Response:
Kind reviews warm our hearts. Providing personalized care is our mission, and we’re so happy to know our patients feel cared for.
Shirley Lawrence
This Dental Office deserves a gold star. Everyone is so friendly and nice. Wonderful experience.
Practice Response:
At our practice, every patient’s experience matters. Hearing that we exceeded expectations is so rewarding. Thank you for a heartfelt review!
Walter Murphy
After I destroyed some of Dr Hicks best work on my teeth, Dr Hicks repaired the damage that I did and sent me home with a bright smile.
Practice Response:
We feel truly privileged to care for our wonderful patients. Thanks so much for a great review!
Louise Andresavage
The staff is quite friendly and accommodating and go above and beyond to help. I am new to the area and my GPS took me to a parking lot. When I was late and stressed, they called to make sure I was ok and got me to the office. Dr Hicks is great and knowledgeable regarding the latest in dental care.... more »
The staff is quite friendly and accommodating and go above and beyond to help. I am new to the area and my GPS took me to a parking lot. When I was late and stressed, they called to make sure I was ok and got me to the office. Dr Hicks is great and knowledgeable regarding the latest in dental care. Everyone makes you feel comfortable when you’re there. I would recommend this practice if you’re in need of dental care
Practice Response:
At our practice, every patient’s experience matters. Hearing that we exceeded expectations is so rewarding. Thank you for a heartfelt review!
Elizabeth Hicks
Amazing staff! They are friendly, welcoming, and caring. Dr. Hicks is very knowledgeable, patient and professional!
Practice Response:
This recommendation means the world to us. We approach every treatment plan with our patients' needs in mind, and we’re so thankful for the confidence in our care.
craig
Good visit. Julia is great, very patient and communicates what to expect next, it is calming to hear that info.
Practice Response:
This recommendation means the world to us. We approach every treatment plan with our patients' needs in mind, and we’re so thankful for the confidence in our care.
Nathaniel Good
Hicks Dentistry is a friendly atmosphere with a professional service.
Practice Response:
Such kind words remind us why we strive to build long-term relationships with every patient and give personalized service. Thank you for writing with feedback!
Elizabeth Schmick
Last September, I had an unfortunate fall and broke three teeth, two of which had to be surgically removed. The office was very responsive to my mishap and work to get me in as soon as possible. The hygienist that worked with me as well as the office folks, and Dr. Hicks were easy to work with and... more »
Last September, I had an unfortunate fall and broke three teeth, two of which had to be surgically removed. The office was very responsive to my mishap and work to get me in as soon as possible. The hygienist that worked with me as well as the office folks, and Dr. Hicks were easy to work with and made a very unpleasant situation bearable.
Practice Response:
Such kind words remind us why we strive to build long-term relationships with every patient and give personalized service. Thank you for writing with feedback!
Joann Huber
Everything went great with my visit today! To my surprise, I walked in with a hole in the front of my mouth, and when I left, I had a mouthpiece with a tooth mounted to fill the hole until my implant can be finished! I was so surprised and happy🤗 and all credit goes to Dr. Hicks and his staff... more »
Everything went great with my visit today! To my surprise, I walked in with a hole in the front of my mouth, and when I left, I had a mouthpiece with a tooth mounted to fill the hole until my implant can be finished! I was so surprised and happy🤗 and all credit goes to Dr. Hicks and his staff taking care of me in the best way possible thank you so much to all of you😊
Practice Response:
Thank you for sharing this experience! We deeply value the trust our patients place in us and are grateful for the opportunity to provide compassionate care.
Robert Berardi
Going to the Dentist has not been one of my favorite experiences.
Early childhood experiences created a fear that has been always a part of my life.
I have been with Doctor Hicks since the early part of his practice. He has done everything possible to cure my anxiety and make me as comfortable as... more »
Going to the Dentist has not been one of my favorite experiences.
Early childhood experiences created a fear that has been always a part of my life.
I have been with Doctor Hicks since the early part of his practice. He has done everything possible to cure my anxiety and make me as comfortable as possible.
The atmosphere in his office is very positive and his entire staff are dedicated and caring.
Doctor Hicks has helped me relieve my fear by being understanding and working with me to reduce my stress.
I highly recommend him for anyone seeking an excellent Dentist!
Bob Berardi
Practice Response:
Thank you for sharing this experience! We deeply value the trust our patients place in us and are grateful for the opportunity to provide compassionate care.
Kathleen Horning (Integrity Pools & Spas)
Practice Response:
Thanks for the feedback. We are committed to each and every patient
experience!
Kathleen Horning
My experience with Invisalign and Dr Hick’s entire team was awesome. I love my new smile!!😀
Practice Response:
The confidence in our dental care team means everything to us. Thanks for letting us know how it went!
Eileen Scheele
Always a friendly, professional team.
Practice Response:
The confidence in our dental care team means everything to us. Thanks for letting us know how it went!
Tom Mannon
Dr Hicks and his staff provide not only excellent treatment results, but even before that, are well-prepared to answer questions and explain the what's, how's, and why's of the planned procedures. The practice has state of the art dental technology and I would give them my recommendation.
Practice Response:
We are so thankful for this amazing review. Providing patient-centered care is at the heart of everything we do, and the support means so much to us.
Paul
Just completed my dental exam. The office staff are very friendly and helpful. Everyone I’ve encountered has been courteous and professional. Dr. Hicks operates an excellent practice.
Practice Response:
Kind reviews warm our hearts. Providing personalized care is our mission, and we’re so happy to know our patients feel cared for.
Paul Filloon
Practice Response:
Thank you for the input on how we are achieving our patient
satisfaction goals. We really appreciate it!
Anita Wiker
I could not be more pleased with my first appointment at Hicks Dentistry in Lititz.
This office is a diamond in the ruff.... the people there from the front desk to assistants to Dr Hicks are a rare breed. Everyone was SO kind, gentle, professional and helpful. They listened to your concerns and... more »
I could not be more pleased with my first appointment at Hicks Dentistry in Lititz.
This office is a diamond in the ruff.... the people there from the front desk to assistants to Dr Hicks are a rare breed. Everyone was SO kind, gentle, professional and helpful. They listened to your concerns and gave you such a comforting feeling that, your reason for walking in there, will be will completely as you hope they will be. I've never felt more comfortable and confident in my experience there. I HIGHLY RECOMMEND this dentist office..I promise you.... you won't be disappointed.
Practice Response:
At our practice, every patient’s experience matters. Hearing that we exceeded expectations is so rewarding. Thank you for a heartfelt review!
Sheryl Williams
Dr. Hicks is the best Dentist I have ever visited. He is completely on the cutting edge of Dental care, making a trip to the Dentist both stress free and pain free. He is not only an awesome Doctor, but kind and respectful. His Staff are just as excellent. I would recommend Dr. Hicks and his Staff... more »
Dr. Hicks is the best Dentist I have ever visited. He is completely on the cutting edge of Dental care, making a trip to the Dentist both stress free and pain free. He is not only an awesome Doctor, but kind and respectful. His Staff are just as excellent. I would recommend Dr. Hicks and his Staff to everyone. Good Dentists are hard to find, and I am fortunate to have found these folks.
Practice Response:
Such kind words remind us why we strive to build long-term relationships with every patient and give personalized service. Thank you for writing with feedback!
Theresa Pellicore
I had temporary veneers put on today. I have to say I was very impressed how the procedure was done. Dr Hicks had done the numbing process without any pain. It took 4 hours and was given several breaks in between. Dr Hicks assistant was wonderful. She made me feel very comfortable during the... more »
I had temporary veneers put on today. I have to say I was very impressed how the procedure was done. Dr Hicks had done the numbing process without any pain. It took 4 hours and was given several breaks in between. Dr Hicks assistant was wonderful. She made me feel very comfortable during the procedure. Very pleased how the veneers turned out. I got a call later in the evening from Dr Hicks asking me how I am feeling. Highly recommend Dr Hicks and his staff.
Practice Response:
Thank you for sharing. We always strive to provide the best oral health care possible!
Faye Dollar
Dr Hicks is the kindness and most considerate dentist that I've ever met. Top notch techniques that are new to me and the staff reciprocates Dr Hicks demeanor. I feel truly blessed that I found this office and dentist (angel) . I can smile once again! Thank yous just don't express my gratitude as... more »
Dr Hicks is the kindness and most considerate dentist that I've ever met. Top notch techniques that are new to me and the staff reciprocates Dr Hicks demeanor. I feel truly blessed that I found this office and dentist (angel) . I can smile once again! Thank yous just don't express my gratitude as much as I wish. If you need a great dentist, stop here. This is it! He's your answer.
Currently I am undergoing full lower permanent denture procedures. The precision is mind blowing as well as the patience of Dr Hicks and his state of the art . I can't imagine trusting anyone else to create a brand new permanent bite in my mouth. I have been supplied with temporary permanent dentures allowing me to eat and smile.
I will show photos once completed
Practice Response:
We appreciate all of our patients and are truly grateful for words of encouragement.
Richard Worst
Great service as usual, with very friendly staff and lots of smiles
Practice Response:
Thank you for leaving a review! We appreciate the kind words and continued support!
Keith Penkunas
My family and I have been going to Dr. Hicks for over 10 years now. I would highly recommend the practice for all of your dental needs. The staff is always professional, friendly and courteous, while Dr. Hicks is at the "top of his game" with the latest technology and treatment plans.
Practice Response:
Thanks so much! We are happy we could provide an enjoyable experience at our office!
Hank Rogers
My hygienist, Julia, was fabulous, communicated every thing as she cleaned. Answered all my questions.
I've known Dr. Hicks for years. He has a great heart and knows his 'stuff'.
Practice Response:
Thank you for taking the time to share these thoughts with us! We thrive on feedback!
Ben Kingsley
Practice Response:
Thanks for the feedback. We are committed to each and every patient
experience!
Linda Violante
Dr Hicks and. His staff are very professional and helpful at all times
Practice Response:
We love seeing patients leave our office with a smile! Thanks for taking the time to review us.
Jenny K Messner
Dr. Hicks and his staff are professional, thorough, compassionate and friendly. I couldn’t be more pleased with my new dentist.
Practice Response:
Thank you for sharing feedback! It's great to know that we're giving the high level of care one would expect from a trusted oral healthcare provider.
Joseph Deem
My family and I are so much better off for having Kevin Hicks and his staff in our lives! They have been very accommodating of our needs, and Kevin even cooperated with the VA on my dental treatment plan to help facilitate a fast delivery on my oral health goals. The best experience I have to... more »
My family and I are so much better off for having Kevin Hicks and his staff in our lives! They have been very accommodating of our needs, and Kevin even cooperated with the VA on my dental treatment plan to help facilitate a fast delivery on my oral health goals. The best experience I have to share is that I can send my 7 year old back by himself, and he got numbing for the first time today and had no problems whatsoever! If my kids feel comfortable letting them stick a needle in their mouths, so can you!
Practice Response:
Thanks for writing us! We're so glad to learn about positive experiences with our practice. We are dedicated to providing excellent care for each of our patients and we appreciate knowing when we exceed expectations.
Brittany Neifert
I am having cosmetic dental work done and Dr. Hicks and his team were amazing at my initial appointment to get x-rays, pictures, and a tooth color match. They are all very polite and extremely professional.
Practice Response:
We are here to care for and support our amazing patients! Thanks for sharing!
Ardyth Ardie Cox
I transferred from another dental office and am so glad I made this decision. Very friendly and professional. I'd recommend them to anyone.
Practice Response:
At our practice, we're committed to providing the absolute best experience possible. We appreciate hearing when our patients have had a nice visit with our team!
Abby Villagomez
The staff at Dr. Hicks' office is phenomenal. Everyone made me feel so welcome and calm, and I'm someone who has pretty bad dental anxiety. My appointment was smooth sailing with no issues. I highly recommend this office!
Practice Response:
Thank you for sharing. We always strive to provide the best oral health care possible!
Charles Reppert
My wife went strictly to get a second opinion on the dentures I had received by another dentist but was having a lot of fitting issues. After a few questions and an examination of her mouth as well as the dentures he indicated he would not suggest working on them but getting a new set. Dr Hicks... more »
My wife went strictly to get a second opinion on the dentures I had received by another dentist but was having a lot of fitting issues. After a few questions and an examination of her mouth as well as the dentures he indicated he would not suggest working on them but getting a new set. Dr Hicks explained how gums shrink after extractions and need to be given time before proceeding towards making a new pair. I had read that Dr Hicks has a new and improved way of making a new pair by dentures by not using a mold but by measuring using electronics. My wife felt very comfortable after the visit and we decided to continue and put hew dentures in Dr Hicks hands even though it was more expensive and does not accept our insurance. We can't wait to see the final product.
Dr Hicks and all the office were extremely nice and made us feel welcome and comfortable.
Practice Response:
We appreciate all of our patients and are truly grateful for words of encouragement.
Meghan McMahon
I called the office because I lost part if a filling and tooth. They were abke to schedule me within 2 weeks. I adked to be put on the cancelation list, my luck someone cancled I was in the next day. Front desk staff, very friendly and helpful with dealing with and explaining the issues with... more »
I called the office because I lost part if a filling and tooth. They were abke to schedule me within 2 weeks. I adked to be put on the cancelation list, my luck someone cancled I was in the next day. Front desk staff, very friendly and helpful with dealing with and explaining the issues with insurance. At the end of my visit helpful with my referral.
Jenn, Dental Asdistant, Wonderful. No judging, (I don't go to a dentist like I should). She was very friendly and explained everything if I had questions. Very thorough.
Dr Hicks, friendly and honest. No judging. He explained what needed done. I will be returing for x-rays and cleaning.
Office clean welcoming.
Practice Response:
Thank you for leaving a review! We appreciate the kind words and continued support!
Cindy Socha-Gelgot
Excellent professional and support staff, friendly, warm, and comfortable environment. Dr. Hicks and his staff combine state-of-the-art medicine with old fashioned compassionate care. I wouldn’t go anywhere else.
Practice Response:
Thanks so much! We are happy we could provide an enjoyable experience at our office!
Sheena Pickel
Dr. Hick’s office is top notch! Everyone is so kind and helpful. I always recommend them to anyone looking for a dentist !
Practice Response:
Thanks so much! We are happy we could provide an enjoyable experience at our office!
correen breiner
Great customer service! Staff is so polite, and listens so gracefully when you're speaking to them! They asked your comments very serious, and are quick to offer help, and find a solution!
Practice Response:
We love seeing patients leave our office with a smile! Thanks for taking the time to review us.
Irene Prescott
Today was my fist visit at Dr Hick Office.
Everyone was so friendly.
As soon as you walk into the office you get greeted and with a smile
. Dr Hicks was very nice, professional and knowledgeable.
I highly recommend Dr Hicks Dentistry.
Practice Response:
Thank you for writing a review! It’s such a pleasure to take care of all our wonderful patients!
Sheryl Holland
My 2 kids moved from a pediatric dentist to Dr. Hicks. They don’t like going to the dentist, but they really liked Dr. Hicks. They both said he was kind and gentle when he worked in their mouth. They are very happy to have started coming here.
Practice Response:
Thank you for leaving a review! We appreciate the kind words and continued support!
Manuel Torres
very nice people. service has shown to be better than alot of other nearby dental services
Practice Response:
We appreciate you taking the time out of your day to rate our team!
EXITING REVIEWS AUTO-LOADING
SHOW MORE REVIEWS
Powered by Whiteboard Marketing
REVIEWS
Happy Patients
Ron H.
PatientThis is without question a five star practice from the very moment you arrive at the reception desk. Everything is high tech. Dr. Hicks and assistant make you feel at ease through each procedure. Highly recommended.
Steve V.
PatientGreat friendly staff. Dr Hicks removed a tooth and did a bone graft. It was painless, and it still felt good the next day! I would highly recommend Dr Hicks and his team!
Alex D.
PatientJenn Esme and Dr. Hicks were incredible. They listed to my needs, assisted me with potential payment plans, and were very professional. They made the fear of going to the dentist a breeze.
STATE-OF-THE-ART TECHNOLOGY IN A FAMILY ATMOSPHERE
